What We do

Drop-ins for information and support

RAIS runs drop-ins for refugees and asylum seekers at the following times and places:

* Wednesdays from 2pm until 4pm at St Thomas Church Centre, Marton St, Lancaster LA1 1XX

* Thursdays from 3pm until 4.30pm at The Cornerstone, Sulyard Street, Lancaster LA1 1PX

* Fridays from 2pm until 4pm at Bare Methodist Church, Seaborn Road, Morecambe LA4 6BB

At the drop-ins

We can provide information and assistance with:

* Finding solicitors
* Legal support
* Mental health referrals
* Healthcare advocacy
* Home Office communications
* Welfare payments
* Accompanying to appointments
* Asylum support
* Finding housing
* Homelessness support
* Applying for jobs
* Benefits applications

This includes:

* helping you understand and explaining any correspondence you have received, and provide assistance in completing any applications or forms.

* providing advocacy and support in helping you deal with the Home Office, Migrant Help, NHS, Food Banks and Food Clubs, and any other agencies or organisations.

* providing you with limited financial support from our Welfare Fund for unexpected expenses or urgent needs on a case-by-case basis.

* accompanying you to appointments, such as doctor and dental appointments, opening bank accounts and, any other accompanying support on request can be considered.

* referring or signposting you to other professional agencies for advice and partner charities for support where appropriate.

* making one-on-one appointments for you at our office with a designated support-worker, for clients with longer-term support needs.

All enquiries and any information given to us are treated in the strictest confidence. We never pass on information to other people or agencies without the enquirers’ permission.

* Office appointments

Available on request for clients requiring longer-term support who need more time and confidentiality than a drop in session can provide.

If you think we can help 

Then come to one of our drop-ins, or contact us via our website.